Affinity Diagram

Examples

1. 01After a workshop produces 90 sticky notes about late deliveries, the team uses an affinity diagram to group them into 6 themes such as 'missing parts' and 'unclear priorities'.
2. 02The affinity diagram is photographed and kept with the problem-solving file, so the link from observations to chosen themes is documented.
3. 03A month later, the team checks whether the actions taken on the two largest themes from the affinity diagram actually reduced late deliveries.