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5 Whys
Problem Solving

5 Whys

なぜなぜ分析Japanese

Asking "why" repeatedly (typically about five times) to move from a symptom to the root cause.

Examples

  1. 01Machine stopped, fuse blew, overload, bearing not lubricated, no lubrication standard.
  2. 02A late delivery is traced to a missing order trigger in the ERP system.
  3. 03A typo in a contract is traced to a missing review step.

Related terms

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