Countermeasure

Action designed to address a verified cause or gap; in lean thinking it is treated as a testable response rather than a permanent assumption.

Examples

01As a countermeasure against wrong labels, the team adds a scanner that checks the label against the order before the box is closed.
02Before the countermeasure is made permanent, the team documents the verified cause it addresses and the test result from a two-week trial.
03A follow-up review after 6 weeks checks that the countermeasure removed wrong labels without slowing the packing line.