特性要因図Ishikawa Diagram (Fishbone)
Problem Solving
Ishikawa Diagram
特性要因図Ishikawa Diagram (Fishbone) · Japanese
Cause-and-effect diagram by Kaoru Ishikawa, grouping possible causes, for example along Man, Machine, Method, Material, Measurement, Environment.
Examples
- 01A team collects 25 possible causes for surface scratches on a fishbone.
- 02The most likely causes are marked and verified at the Gemba.
- 03An office uses it to analyse delayed invoices.