Process Conformance
Process Management
Process Conformance
Degree to which actual execution follows the defined or expected process model and controls.
Examples
- 01Process conformance for purchase orders is 78 %: 22 % of orders skip the approval step or are created after the invoice arrives.
- 02When process conformance drops, the process owner reviews the data by department and user to find where the rules are bypassed.
- 03Improving process conformance in one department reduces late payments across the whole purchase-to-pay process.