BPMN
Process Management
BPMN (Business Process Model and Notation)
Business Process Model and Notation
Standard graphical notation for modeling business processes, events, decisions, roles and message flows.
Examples
- 01The process owner draws the returns process in BPMN, showing the customer, service, warehouse and finance as separate lanes.
- 02When returns take too long, the BPMN model is used to review where hand-offs and decision points cause waiting.
- 03The BPMN model makes it clear that improving one lane alone would not shorten the end-to-end return time.