DIFOT
Supply Chain
DIFOT (Delivery In Full On Time)
Delivery In Full On Time
A service KPI equivalent in intent to OTIF, measuring complete and punctual delivery.
Examples
- 01The distributor measures DIFOT: only orders delivered in full, on the promised day, count as a success.
- 02DIFOT is reviewed monthly by customer segment, showing that export customers have the lowest score.
- 03When DIFOT for a key account falls below 90 %, a cross-functional team investigates the cause within a week.