Backorder
Supply Chain
Backorder
A customer order that cannot be fulfilled immediately because the item is temporarily unavailable.
Examples
- 01A distributor's order for 50 pumps becomes a backorder of 20 units because only 30 are in stock.
- 02Customer service reviews every backorder older than 5 days in the daily call, with the expected ship date.
- 03When backorders on one product family pass 200 units, planning adds an extra shift for two weeks to clear them.