Key takeaways
- Multitasking stretches project lead time
- Buffers belong at system level
- Dependency management beats isolated task optimization
How to apply it in your business
- Limit active projects and task switching
- Create a visible project buffer
- Escalate based on buffer consumption rather than percentage complete
About the author
Eliyahu M. Goldratt was a physicist and management thinker known for the Theory of Constraints.