True North
Strategy
True North
An aspirational direction describing ideal performance, typically zero defects, one-piece flow, short lead time and respect for people.
Examples
- 01The plant's True North includes zero accidents, zero defects, one-piece flow and 100 % value-adding time.
- 02In the management review, yearly goals are checked to make sure they move the plant closer to True North.
- 03When two improvement ideas compete for the same budget, the team chooses the one that brings the line closer to True North, in this case one-piece flow.