RCA
Problem Solving
RCA (Root Cause Analysis)
Root Cause Analysis
Structured investigation used to identify and eliminate the underlying causes of a problem rather than only treating symptoms.
Examples
- 01An RCA of repeated pump seal failures goes past 'operator error' and finds that the pump runs dry when a tank level sensor sticks.
- 02Evidence from the RCA, including sensor logs and the failed seals, is documented before the permanent fix is approved.
- 03Three months after the RCA, a follow-up review confirms no further seal failures and checks that the new sensor has not caused false alarms.