QMS
Quality
QMS (Quality Management System)
Quality Management System
Formal system of processes, responsibilities, procedures and records used to manage and improve quality.
Examples
- 01A growing 120-person plant formalises its QMS, defining processes for complaints, internal audits, document control and supplier approval.
- 02In the annual management review, the QMS is assessed with audit findings, customer complaints and the status of open actions.
- 03When the QMS process for document control is bypassed and an old drawing reaches the shop floor, the gap is handled as a nonconformity.