QCD
Performance
QCD (Quality, Cost, Delivery)
Quality, Cost, Delivery
Core operational performance triangle balancing product/service quality, economic performance and delivery reliability.
Examples
- 01The team uses QCD as its daily scorecard: defects per 1,000 units, cost per unit in EUR and on-time delivery, all on one board.
- 02The weekly review compares QCD results with target and checks that gains in one area do not hurt another.
- 03An improvement project is closed only when its QCD results show a gain, for example lower cost without more defects or late orders.