Fulfillment Stream

End-to-end set of activities required to fulfill a customer order, including information and material flow.

Examples

01The fulfillment stream for a spare-part order runs from order entry and credit check to picking, packing and delivery.
02The team walks the fulfillment stream at the gemba and finds orders waiting a full day for credit approval.
03Changing the credit rules for small orders cuts the fulfillment stream from 4 days to 2.