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Prints | Operational Excellence

Cost of Poor Quality

The cost of poor quality (COPQ) is everything an organization spends because work was not done right the first time, from scrap and rework to warranty claims and lost customers.

Cost of Poor Quality infographic, full page preview

What it explains

The cost of poor quality (COPQ) is everything an organization spends because work was not done right the first time, from scrap and rework to warranty claims and lost customers.

Printing tips

  • The PDF is a vector file at DIN A0 (841 × 1189 mm). It stays sharp when printed at A1, A2 or A3.
  • Choose "fit to page" in your print dialog for smaller paper sizes.
  • Matte paper reduces glare under shop-floor lighting.
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