加工そのもののムダKakou sono mono no Muda
Waste
Overprocessing
加工そのもののムダKakou sono mono no Muda · Japanese
Doing more work or higher quality than the customer requires.
Examples
- 01A surface is polished to a finish the customer never specified.
- 02A part is inspected three times by different departments.
- 03A monthly report contains 40 pages, but readers only use one chart.