ISO 9001
Quality
ISO 9001
International standard specifying requirements for a quality management system.
Examples
- 01A small metal shop introduces ISO 9001 to define processes for quotations, production and complaint handling.
- 02Customers ask for a valid ISO 9001 certificate before adding a new supplier to the approved list.
- 03When the ISO 9001 audit finds that internal audits were skipped, the plant schedules them and proves the gaps are closed.