CAPA (Corrective and Preventive Action)

Examples

1. 01After a customer complaint about leaking hoses, the CAPA system records the root cause, the corrective action on the crimp tool and a preventive check on similar lines.
2. 02In the supplier audit, the auditor samples five CAPA records and checks whether effectiveness was verified with data after 90 days.
3. 03When a CAPA is closed without evidence and the defect returns, the record is reopened and the closure process is reviewed in the management review.